Lateness Policy
Find information on our cancellation policy below.
Our Lateness Policy
To ensure all our clients receive their full, relaxing service and to keep our schedule running smoothly, we kindly ask that you arrive on time for your appointment.
We understand that unforeseen circumstances can cause delays. If you anticipate being late, we would appreciate a courtesy call or message.
Please note that if you arrive more than 10 minutes late, we may need to shorten your service time or reschedule your appointment to avoid inconveniencing our other clients. You may still be charged the full price of the original service.
Thank you for your understanding and cooperation. This policy helps us provide the best possible experience for everyone.
Warm regards,
The Hair Club London
You can contact us by phone (020 7924 4471), email (info@thehairclublondon.com), or via our online booking system.
Exceptional Service Built on Trust
We’re proud to be an award-winning salon, but our greatest achievement is the trust and loyalty of our clients. We believe that exceptional hair starts with a personal connection, which is why we take the time to understand your unique needs. We’re dedicated to delivering not only a beautiful result but also an experience that makes you feel valued, listened to, and completely cared for.
Let's Create Something Beautiful
Schedule your appointment today to begin your journey to beautiful, healthy hair. Use the information below to get in touch or find our location on the map.