Privacy Policy
Find information on our privacy policy below.
Our Privacy Policy
The Hair Club London (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect your information when you visit our website www.thehairclublondon.com, book an appointment, or interact with us.
1. Who We Are
Business Name: The Hair Club London
Address: St John’s Hill, Battersea, London, UK
Contact: info@thehairclublondon.com | 020 7924 4471
2. What Information We Collect
We may collect and process the following types of personal data:
Identity Data: Name, title, date of birth (if provided)
Contact Data: Email address, phone number, postal address
Appointment Data: Booking details, service history, stylist preferences
Marketing Data: Preferences and responses to marketing communications
Technical Data: IP address, browser type, device information, cookies (see below)
3. How We Use Your Personal Data
We use your data to:
Provide and manage your appointments and services
Communicate with you about bookings, reminders, and updates
Send marketing communications (with your consent)
Improve our website and services
Meet our legal and regulatory obligations
We will not sell or share your data with third parties for their own marketing purposes.
4. Legal Basis for Processing
We process your data under the following lawful bases:
Contract: To provide services you request (e.g., bookings)
Consent: For marketing communications (you can withdraw at any time)
Legal Obligation: For compliance with legal and regulatory requirements
Legitimate Interests: To improve our services and client experience
5. How We Share Your Data
We may share your data with:
Service providers (e.g., Treatwell for online bookings, IT and payment processors)
Legal or regulatory authorities if required by law
All third-party providers are required to respect your data and process it in accordance with the law.
6. How We Store and Protect Your Data
Data is stored securely using password-protected systems and encrypted platforms where possible.
We retain your data only as long as necessary for the purposes described above, or as required by law.
We take steps to protect your data from unauthorised access, loss, or misuse.
7. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to or restrict processing
Withdraw consent for marketing at any time
To exercise your rights, contact us at info@thehairclublondon.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on our website.
10. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
The Hair Club London
info@thehairclublondon.com
020 7924 4471
Exceptional Service Built on Trust
We’re proud to be an award-winning salon, but our greatest achievement is the trust and loyalty of our clients. We believe that exceptional hair starts with a personal connection, which is why we take the time to understand your unique needs. We’re dedicated to delivering not only a beautiful result but also an experience that makes you feel valued, listened to, and completely cared for.
Let's Create Something Beautiful
Schedule your appointment today to begin your journey to beautiful, healthy hair. Use the information below to get in touch or find our location on the map.
